CPAP Store Los Angeles – Terms of Service (California-Compliant, 2025 Edition)

Effective Date: June 1, 2025

These Terms of Service (“Terms”) govern your access to and use of www.cpapstorelosangeles.com and your purchases from CPAP Store Los Angeles. By visiting our website or shopping in-store, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.

1. Eligibility & Legal Use

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this website or purchase products. You agree not to use the site for any unlawful purpose or in violation of any California or U.S. laws.

2. Medical Equipment Disclaimer

CPAP Store Los Angeles is a licensed distributor of medical equipment. Some items, including CPAP and BiPAP machines, may require a valid prescription under FDA and California Department of Public Health regulations.

You are responsible for ensuring that a prescription is provided where required. We reserve the right to verify or cancel orders if a valid prescription is not submitted.

3. Privacy & Data Practices

We comply with the California Consumer Privacy Act (CCPA) and CalOPPA. Please review our Privacy Policy for details on how we collect, use, and share your data.

You have the right to:

  • Know what data we collect and why

  • Request deletion of your data

  • Opt out of the sale of your data (we do not sell data)

  • Access or update your data upon request

To exercise your privacy rights, contact: info@cpapstorelosangeles.com

4. Intellectual Property

All website content—logos, images, designs, text, and code—is the property of CPAP Store Los Angeles or our partners and is protected by copyright, trademark, and intellectual property law.

You may not copy, modify, resell, or republish content without our written permission.

5. Communications & Submissions

By interacting with our site or contacting us, you agree to receive electronic communications. These include order confirmations, receipts, account notices, or promotional emails (if opted in).

Reviews, suggestions, or comments submitted may be published and reused. You grant us a royalty-free, irrevocable license to use such content in any format globally.

6. Account Responsibility

If you register for an account, you are responsible for keeping your login credentials secure. We are not responsible for unauthorized use of your account. You must notify us immediately of any suspected breach.

We reserve the right to suspend or close accounts for fraudulent or abusive behavior.

7. Orders & Product Availability

All orders are subject to availability and acceptance. We may cancel orders at our discretion (e.g., incorrect pricing, regulatory issues, or suspected fraud).

Product descriptions and prices may change at any time without notice.

8. Shipping & Delivery

Shipping estimates are not guaranteed. Risk of loss transfers to the customer once the order is handed off to the carrier.

We are not liable for delays caused by shipping carriers or incorrect address entries.

9. Returns & Refunds

Due to health and safety regulations, all sales of respiratory items are final once opened or used. For unopened products, please refer to our Return & Refund Policy.

We reserve the right to refuse unauthorized or non-compliant returns.

10. SMS, Email & WhatsApp Messaging (TCPA & CAN-SPAM)

By subscribing to alerts, you consent to receive transactional or promotional messages via email, text, or WhatsApp.

You can opt out at any time by:

All messages include our contact details and opt-out instructions.

11. Disclaimers & Limitation of Liability

Products are provided “AS IS” without warranties beyond the manufacturer’s written warranty (if any). We do not guarantee medical outcomes from any product.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CPAP STORE LOS ANGELES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR MEDICAL ISSUES RESULTING FROM PRODUCT USE.

12. Indemnification

You agree to indemnify, defend, and hold harmless CPAP Store Los Angeles, its owners, employees, and agents against any claims arising from your use of our site, your violation of these Terms, or your misuse of our products.

13. Legal Disputes & Governing Law

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in the state or federal courts located in Los Angeles County, California. You waive the right to a jury trial and class actions.

14. Modifications

We reserve the right to modify these Terms at any time. Revisions will be posted here with an updated effective date. Continued use of the site signifies acceptance.

15. Contact Us

CPAP Store Los Angeles
1551 N La Brea Ave
Los Angeles, CA 90028
Email: info@cpapstorelosangeles.com
Phone: 888.512.7278