Return & Refund Policy

Thanks for shopping at CPAP Store Los Angeles.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it. All returns are subject to a 15% restocking fee.

To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.

Do not send returns to us without obtaining authorization first. To request a return authorization, send an email to info@cpapstorelosangeles.com or give us a call at (800) 479-1308

Refunds

Once we receive your item, we will notify you that we have received your returned item. We will also notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for the return shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of and paid shipping will be deducted from your refund.

Contact Us If you have any questions on how to return your item to us.