Mobile Messaging Policy

Effective Date: 11/11/2023

Stay connected with CPAP Store Los Angeles by subscribing to receive SMS and WhatsApp updates for order notifications, customer support, product alerts, and exclusive offers. Message frequency may vary. Standard message and data rates may apply based on your mobile carrier plan.

Consent to Receive Mobile Messages

By opting in, you consent to receive mobile messages from CPAP Store Los Angeles via SMS and WhatsApp, which may be sent using automated or manual systems. Message types may include tracking updates, delivery alerts, appointment reminders, and promotional messages.

Consent is voluntary and not a condition of purchasing products or services. You must be at least 13 years of age to participate in our mobile messaging program.

Managing Your Preferences

WhatsApp Communication

If you initiate or consent to WhatsApp communication, CPAP Store Los Angeles may send you relevant updates through WhatsApp Business Messaging. This includes order confirmations, back-in-stock alerts, or direct customer support interactions.

WhatsApp messages will never be used for unsolicited marketing unless explicitly requested. You may opt out by replying STOP at any time. All WhatsApp communications are subject to the WhatsApp Business Terms.

Supported Carriers

Our mobile messaging service is supported by most U.S. carriers including AT&T, Verizon, T-Mobile®, Sprint, MetroPCS, Boost Mobile, and others. Message delivery depends on your carrier’s network coverage and reliability.

T-Mobile is not liable for delayed or undelivered messages.

Privacy & Data Use

We respect your privacy. CPAP Store Los Angeles does not sell, rent, or share your mobile number or message consent status with any third party for marketing purposes. To learn how your data is collected and used, please visit our Privacy Policy.

Health Information Disclaimer

CPAP Store Los Angeles is not a HIPAA-covered entity; however, we take health-related communication seriously. SMS and WhatsApp platforms are not encrypted and may not be secure for sharing protected health information (PHI).

By choosing to communicate with us via mobile messaging, you acknowledge the potential privacy risks. For sensitive medical discussions, please contact us through secure channels such as phone or email at info@cpapstorelosangeles.com.